If you cancel or reschedule your appointment within 72 hours you will lose your £50 booking fee/deposit.
Deposits/booking fees are non-refundable under any circumstances. Unfortunately, this includes sickness, hospital appointments and family emergencies. We must have at least 72 hours’ notice to reschedule appointments for your deposit to stay for future appointments.
A consultation is part of your treatment where we assess if you are suitable. If you aren’t suitable or you decide against treatment the £50 fee is non-refundable but can be used on another treatment.
Refund Policy: We cannot guarantee your results and cannot offer refunds if the results achieved fail to meet your expectations.
Lateness Policy: Lateness of 10 minutes or more will require rescheduling your appointment for another day and the loss of your booking fee.
Cancellation Policy: If you cancel less than 72 hours or do not show up for your booked appointment, then you will lose the booking fee. CANCELLATIONS AND REARRANGING NEED TO BE DONE DURING WORKING HOURS. E.G MONDAY-FRIDAY 9AM-5PM. ANY CANCELLATIONS AND REARRANGING APPOINTMENTS RECEIVED OUTSIDE OF THESE HOURS WILL BE PICKED UP THE NEXT WORKING DAY.
Other Information: If you travel for your treatment and for any reason need to return to the clinic, we are not responsible to cover or reimburse any travel expenses.
1.Validity
Gift vouchers are valid for a period of 12 months from the date of purchase.
Expired vouchers will not be accepted, and no extensions will be provided.
2. Redemption
Gift vouchers can only be redeemed at B’s Aesthetics for services offered at the time of redemption.
Vouchers are not redeemable for cash or other gift vouchers.
If the value of the service exceeds the value of the voucher, the recipient must pay the difference.
3. Non-Refundable
Gift vouchers are non-refundable and cannot be exchanged for cash or credit.
4. Lost or Stolen Vouchers
We are not responsible for lost, stolen, or damaged vouchers, and replacements will not be issued.
5. Booking and Cancellation
Cancellation or rescheduling of appointments must comply with our cancellation policy. Failure to show up or cancel within 72 hours may result in forfeiture of the voucher.
6. Partial Redemption
If the full value of the voucher is not used in one transaction, the remaining balance will be noted for future use, provided it falls within the validity period.
7. Non-Transferable
Gift vouchers are transferable unless otherwise specified but can only be redeemed by the holder at the time of use.
8. Restrictions
Gift vouchers cannot be used in conjunction with any other promotions, discounts, or offers, unless explicitly stated.
Specific services may be excluded from voucher use; please check at the time of booking.
9. Fraudulent Use
We reserve the right to reject a voucher that appears to be fraudulent or altered.
10. Right to Amend
B’s Aesthetics reserves the right to amend these terms and conditions at any time without prior notice.
